Introduction
These Terms & Conditions (“Terms”) govern your access to and use of this website (the “Site”), operated by Hemisphere Living (“we”, “us”, “our”).
By accessing or using the Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please do not use the Site. These Terms should be read together with our Privacy Policy.
Use of the Site
You may use the Site for lawful purposes only. You agree not to:
- use the Site in any way that breaches applicable law or regulation;
- submit false, misleading or another person’s information;
- attempt to gain unauthorised access to the Site, its servers or any connected system;
- introduce viruses or other malicious or technologically harmful material;
- interfere with or disrupt the operation, security or availability of the Site; or
- copy, scrape, reproduce or systematically extract content from the Site for commercial purposes.
We may restrict, suspend or withdraw access to the Site at any time without notice where we consider it reasonably necessary.
Enquiries and Orders
Product information on the Site is provided for general information and does not constitute an offer to sell. Submitting an enquiry does not create a binding contract between us.
A contract arises only once we have confirmed your order in writing and any applicable payment terms have been agreed. We reserve the right to decline or cancel an enquiry or order at our discretion, including where an item is unavailable or where information provided is incorrect.
Any quotation we issue is valid for the period stated on it and may be revised or withdrawn before it is accepted.
Product Information and Availability
We take reasonable care to ensure that information on the Site is accurate. However, we do not warrant that product descriptions, images, specifications or other content are complete, current or error-free.
Images are for illustration only, and the appearance of a product may vary from what is shown on your screen. Colour, finish, texture and dimensions may vary within normal manufacturing tolerances, and specifications may change without notice.
All products are subject to availability.
Pricing and Payment
Where prices are provided, they are quoted in Indian Rupees (₹) and are exclusive of applicable taxes, delivery, handling and other charges unless expressly stated otherwise.
We reserve the right to correct any error in pricing or information before a contract is formed. Payment terms are as set out in the applicable quotation, order confirmation or invoice.
Delivery, Cancellation and Returns
Delivery timelines provided are estimates only and are not guaranteed. Risk in goods passes to you on delivery.
Cancellations, changes, returns and replacements are subject to the terms recorded in your order documentation and to applicable law. Items that are made to order, customised or produced to your specification may not be eligible for cancellation or return except where they are defective or do not match the agreed specification.
Nothing in these Terms affects your statutory rights as a consumer.
Warranty
Products are covered by the warranty provided by the relevant manufacturer or brand, on the terms and for the period stated in the applicable warranty or order documentation.
Warranties do not extend to normal wear and tear, weathering, misuse, accidental damage, improper care or maintenance, unauthorised repair or modification, or damage arising from causes outside normal use.
Intellectual Property
All content on the Site, including text, images, graphics, layout and design, is owned by us or our licensors and is protected by applicable intellectual property laws.
You may view and print content for your own personal, non-commercial use. You may not otherwise copy, reproduce, republish, distribute or exploit any part of the Site without our prior written consent.
Third-party names, logos and trademarks appearing on the Site remain the property of their respective owners and are used for identification purposes only.
Third-Party Links
The Site may contain links to third-party websites and resources. Such links are provided for your convenience only and do not imply endorsement.
We have no control over the content, products, services or privacy practices of third-party websites and accept no responsibility for them or for any loss arising from your use of them.
Electronic Communications
When you use the Site or send us electronic communications, you consent to receive communications from us electronically. You agree that all agreements, notices and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.
Disclaimer
The Site is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
We do not warrant that the Site will be uninterrupted, timely, secure or free from errors or viruses, and we do not guarantee that any content will be accurate or up to date at all times.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, punitive or consequential loss or damage, or for any loss of profits, revenue, business, goodwill or data, arising out of or in connection with your use of the Site.
Where liability cannot lawfully be excluded, our total aggregate liability shall not exceed the amount paid by you in respect of the goods or services giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.
Indemnity
You agree to indemnify and hold us harmless from and against any claims, losses, liabilities, damages, costs and expenses arising out of your breach of these Terms or your misuse of the Site.
Force Majeure
We shall not be liable for any failure or delay in performance arising from circumstances beyond our reasonable control, including acts of God, natural disasters, epidemics, fire, flood, war, civil unrest, industrial action, transport or supply chain disruption, failure of utilities or communications networks, or acts of government.
Privacy
Any personal information you provide through the Site is handled in accordance with our Privacy Policy, which forms part of these Terms.
Changes to These Terms
We may revise these Terms at any time by updating this page. The version published at the time you use the Site is the version that applies, and your continued use of the Site constitutes acceptance of any revised Terms.
Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of India. Subject to any non-excludable rights you may have as a consumer, the courts at Bengaluru, Karnataka shall have exclusive jurisdiction.
Contact Us
If you have any questions about these Terms, please contact us:
Hemisphere Living
2318/A, 17th Cross Road, HSR Layout Sector 1
Bengaluru 560102, Karnataka, India
Email: sales@hemisphereliving.com
Telephone: +91 98450 62899